Orders:

1. Once you have selected a product, it can be added to you shopping cart by selecting "Add to Cart"
2. To finish your order, you could select the option "Checkout".  After that you should log in your account or register as a client.
3. If you do not wish to register as our client, you can choose "Guest Checkout". By choosing this option you should still enter you personal information, but you would not be able to receive information for special offers, discounts or promotions.

Issuing an invoice:

If you want to issue you an invoice, you should write in the space for comments: company's name, address, telephone number, company's registration number and material responsible person.

Delivery and Shipping:

1. The price for delivery depends on the country your order will be shipped to. Please see the table below:

   Shipping	EURO
   Bulgaria	1,99
   EU countries	4,99
   Rest of the World	7,99
   Romania	3,99

2. Every additional item has FREE shipping.
3. The delivery will be made by the courier services of PostONE to your door. No delivery will be provided on Sundays and national holidays (depending on the country the delivery is made to).
4. The delivery time is between 2 and 15 working days after sending the order, depending on the location. For detailed delivery times, see the chart below:

   Destination country	Transit time
   Australia	8-10 Working Days
   Austria	6-9 Working Days
   Belgium	6-9 Working Days
   Bulgaria	1-2 Working Days
   Canada	8-10 Working Days
   Czech Republic	7-10 Working Days
   Denmark*	6-9 Working Days
   Estonia*	7-10 Working Days
   Finland	6-9 Working Days

   Destination country	Transit time
   France*	6-9 Working Days
   Germany	5-7 Working Days
   Great Britain*	8-10 Working Days
   Greece	2-5 Working Days
   Hong Kong	7-10 Working Days
   Hungary	6-9 Working Days
   Iceland	6-9 Working Days
   Ireland	7-10 Working Days
   Italy*	7-10 Working Days

   Destination country	Transit time
   Japan	7-10 Working Days
   Latvia	7-10 Working Days
   Lithuania	7-10 Working Days
   Luxembourg	6-9 Working Days
   Malaysia	7-10 Working Days
   Netherlands*	6-9 Working Days
   New Zealand	8-10 Working Days
   Poland	7-10 Working Days
   Portugal*	7-10 Working Days

   Destination country	Transit time
   Romania	2-4 Working Days
   Singapore	7-10 Working Days
   Slovakia	6-9 Working Days
   Spain*	7-10 Working Days
   Sweden	6-9 Working Days
   Switzerland	7-10 Working Days
   Taiwan	7-10 Working Days
   USA	8-10 Working Days
   REST of WORLD	8-15 Working Days

   * The delivery on islands can take 1 to 2 more working days.

5. The processing and dispatching time is usually within 24 hours after the purchase is made from Mondays to Fridays. For orders sent after 16:00 o'clock (UTC +02:00) they are usually processed on the next working day.
6. On the day after your order is shipped, you will be notified by email and we will provide you with a tracking number for your delivery.
7. If you include product/s with status “Pre-order”, your order will be processed within 2 to 5 working days.